LandKI

IT support and managed IT services in Fulda

IT support and managed IT services in Fulda –personal and professional

For small businesses, local businesses, practices, law firms and the self-employed. Support with workstations, Microsoft 365, networks, backup, servers, PCs and printers - on site or remotely.

Remote support from €39 / hour

On-site service in Fulda from €49 / hour

Free short initial assessment

No long-term contractual commitment

Already a customer?

Track tickets, repairs and order status online.

Check order status →
Alaa Mashta, IT specialist for system integration and founder of LandKI in Fulda
Alaa Mashta · IT specialist in systems integration (IHK)

IT support

IT support & system integration

IT service, IT support and system integration for small companies, local businesses, practices, law firms and the self-employed - from workstations, networks and devices to Microsoft 365, company email, backup and remote maintenance. I continue to support private customers with appropriate concerns.

For small companies, businesses and practices

3D sticker of a serviced business laptop

PC & Laptop

Set up, check, transfer data and work reliably again.

3D sticker of a secure home office workplace

Set up home office

Workstation, access, printer, camera, headset and secure connection.

3D sticker of a networked WiFi router

Stabilize WiFi & network

Router, mesh, reception, network structure and connection problems.

3D stickers for cloud, corporate email and connected users

Microsoft 365 & corporate email

Mailboxes, Teams, shared resources, accounts and collaborative workflows.

3D sticker of a multifunction printer with scanner

Printers & Scanners

Connection, configuration, sharing and reliable operation.

3D sticker of a protected data backup

Backup & data transfer

Back up important data, change devices and transfer files cleanly.

3D stickers of several centrally connected IT devices

System integration & connecting devices

sensibly integrate PCs, printers, NAS, routers and switches into the network.

3D sticker for secure remote maintenance and personal support

Remote maintenance & small businesses

Fast remote help and recurring IT support for small teams.

Fair Start Promise

Start fairly – without any unclear cost risk

This promise applies to clearly defined standard orders in IT support.

Before starting, I will agree on a clear technical goal and a maximum price range with you. Payment is made after the joint functional test. If the agreed goal is not achieved for a clearly defined standard order despite suitable technology and existing access, I will not charge any working hours.

Excluded are defective or incompatible hardware, missing passwords or licenses, data recovery, disruptions from external providers and subsequently expanded tasks. Travel, materials and third-party costs will only be charged after prior agreement. The promise does not apply across the board to websites, AI projects, data recovery or complex infrastructure projects.

Process

In three clear steps

Before you start, you know what goal has been agreed and within what cost framework I am working.

  1. 1

    Describe your request

    Send a short description and, if necessary, photos or error messages.

  2. 2

    Agree on target and price range

    You will receive an honest assessment and a transparent cost framework before you start.

  3. 3

    Implementation and functional testing

    After implementation, you will check with me whether the agreed technical goal has been achieved.

Remote maintenance

Secure help with Microsoft quick help

Using the Microsoft quick help integrated into Windows, I can look at your screen after you have expressly approved it. You remain in control at all times.

Show the five steps
  1. 1Press Windows key + Ctrl + Q.
  2. 2Open Microsoft Quick Help.
  3. 3Request a six-digit security code from LandKI.
  4. 4Enter code.
  5. 5Confirm screen sharing.

Windows security prompts may require you to confirm yourself.

Prices

IT support calculated transparently

For clearly defined concerns, I specify a target and cost framework before starting. With ongoing support, I will create a suitable offer for your company.

Remote maintenance

from 39 € / hour

After appointment and express approval.

On-site service in Fulda

from 49 € / hour

Arrival in Fulda free of charge; outside by appointment.

Fixed prices according to § 19 UStG without VAT. Material, licenses, external costs and larger infrastructure projects only after prior agreement.

Web design

Do you also need a professional website?

Web design has its own service page with scope, process and prices.

View web design →

Custom software

Digitalize processes appropriately

Web apps, internal tools and Windows applications are specifically adapted to the workflows of your company.

View software solutions →

AI assistant

Prepare inquiries digitally

The LandKI assistant answers questions, collects concerns and keeps the status visible in the dashboard.

View AI assistant →

Technology & solution partner

Suitable solutions, sensibly combined

LandKI works with selected manufacturer and partner programs to provide suitable solutions for IT security, network and data backup.

ESET Cybersecurity – official partner logo

ESET reseller

Endpoint protection & IT security

Appropriate security solutions for workplaces and devices can be provided, set up and maintained.

Request an ESET solution →
Securepoint – official reseller logo

Securepoint Reseller

IT security

Selection, licensing and setup are carried out to suit the existing IT environment and after prior coordination.

Request a Securepoint solution →
Zyxel Networks – official partner logo

Zyxel Ally Partner

Network & WiFi

Suitable network and WLAN solutions for small businesses can be provided, set up and maintained.

Request Zyxel solution →
Veeam Value-Added Reseller Logo – Registered

Registered Value-Added Reseller

Backup & Restore

Suitable backup and recovery solutions for Microsoft 365, servers and virtual systems are tailored individually.

Request a backup solution →

Location

On site in Fulda

Opening times: Mon–Sat 10:00 a.m.–6:00 p.m., Sun closed. Please arrange IT appointments and advice in advance using the contact area on this page.

LandKI

Petersberger Str. 47
36037 Fulda

Directions in Google Maps →

Petersberger Str. 47 – how to find LandKI
Entrance – IT, AI and websites on site
LandKI on the road in Fulda

Contact

How can I help?

Select the appropriate service area and briefly describe your request.

This means your request can be assigned directly to the appropriate service area.

I will contact you personally using the contact option provided. You can find information on how your information is processed in thePrivacy policy.